We hope that problems will not bother you while using our products, yet it is good to know nonetheless that if your
customers contact our call center – first 3 minutes are free of charge. We would like to offer you our call center service that was created to manage TravelSim customers 24 hours a day and 7 days a week!
Our professional operators are able to answer customer enquiries about all TravelSim products and services. They will treat your customers with care and attention in both Russian and English languages. Our call center service will save you both time and money, because you won’t need to hire a staff to handle your phone support.
We have adopted the most advanced technology available. As soon as the call is routed to the operator, all necessary and pertinent information immediately appears on a computer screen.
To resolve the most difficult issues we cooperate with our support deparment. They are capable of dealing with all types of technical issues!
Please consult with us on how to set this up for your clients via your Order Email. We are happy to help!